Privacy Policy – nbltopup.com

Last updated: March 2026

1. Introduction

NBLTopUp.com is operated by Fun Nebula Ltd, a company registered in England and Wales, with its registered office at 2 Frederick Street, Kings Cross, London, WC1X 0ND, United Kingdom (“we”, “us”, “our”).

We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains what personal information we collect when you use https://nbltopup.com, how we use and safeguard it, how long we retain it, and the rights available to you. The rights set out in this Policy reflect our obligations under applicable data protection laws as described in Section 2 below.

Please read this policy carefully. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Applicable Law

We are committed to protecting your personal information, and the rights set out in this Policy reflect your rights under applicable laws.

Applicable laws for the purpose of this Policy means: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until such time as it might cease to apply in the UK; and (c) to the extent applicable, any legislation ratifying or otherwise adopting the GDPR in the UK, including the UK GDPR, and any applicable associated or supplementary data protection laws or regulations.

We recognise that, as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, local laws of those jurisdictions may afford additional rights to customers in respect of the personal data they provide to us. We anticipate that the rights set out in this Policy also provide you with equivalent protection in relation to your personal information.

If you have any questions regarding your rights under local laws, or any other data protection queries, please contact our Data Protection Officer at support@nbltopup.com.

3. Data Controller

Fun Nebula Ltd is the data controller responsible for your personal data collected through NBLTopUp.com. If you have any questions or concerns about how your data is handled, please contact us using the details in Section 12 of this Policy.

4. Information We Collect

We collect the following categories of personal information:

4.1 Information You Provide Directly

Full name
Email address
Account login credentials
Game ID, account ID, server, or region details (required for product delivery)
Payment information — processed securely by our third-party payment providers; we do not store full card details

4.2 Information Collected Automatically

IP address and approximate location
Browser type and version
Device information (operating system, screen resolution)
Pages visited and time spent on the site
Referring URLs and clickstream data
Cookie data and session identifiers (see Section 8)

5. Legal Basis for Processing Your Data

We process your personal data only where we have a lawful basis to do so. These include:

Contract performance — to process your orders, deliver digital products, and manage your account.
Legitimate interests — to improve our services, prevent fraud, and maintain website security.
Legal obligation — to comply with applicable laws and regulations.
Consent — where you have given us explicit permission, such as for marketing communications, which you may withdraw at any time.

6. How We Use Your Information

We use the personal information we collect for the following purposes:

To facilitate account creation and manage your login.
To process and fulfil your orders for digital products.
To respond to your enquiries and provide customer support.
To send transactional communications relating to your account or purchases.
To detect, prevent, and investigate fraudulent or unauthorised activity.
To comply with our legal and regulatory obligations.
To improve the functionality and user experience of our website.

Your personal information will never be sold to third parties.

7. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary and proportionate:

Payment processors — to securely handle transactions on our behalf.
IT and hosting providers — who support the operation of our website and systems.
Game publishers or platform operators — solely to fulfil your digital product order.
Law enforcement or regulatory authorities — where required by law or to protect our legal rights.

All third parties we engage are required to handle your data securely and in accordance with applicable data protection laws.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience on NBLTopUp.com. Cookies are small text files placed on your device that help us remember your preferences and understand how you interact with our site. We use the following types of cookies:

Essential cookies — required for core website functionality.
Preference cookies — to remember your settings and personalise your experience.
Analytics cookies — to understand how visitors use our site and improve performance.

You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or regulatory requirements:

Account data is retained for the duration of your account and for up to 2 years following account closure.
Transaction records are retained for up to 7 years in compliance with UK financial regulations.

When data is no longer required, it is securely deleted or anonymised.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data:

Right of access — to request a copy of the personal data we hold about you.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of your personal data, subject to legal obligations.
Right to restriction — to request that we limit the way we use your data.
Right to data portability — to receive your data in a structured, commonly used format.
Right to object — to object to processing based on legitimate interests or for direct marketing.
Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support@nbltopup.com. We will respond within 30 days of receiving your request. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has not been handled in accordance with applicable law.

11. Data Security

Fun Nebula Ltd implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or disclosure. These measures include encrypted data transmission (SSL/TLS), secure server environments, and strict access controls.

While we take all reasonable steps to protect your data, no method of transmission over the internet is entirely secure. We encourage you to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorised use of your account.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated Policy on this page with a revised “Last updated” date. Where changes are significant, we will endeavour to provide more prominent notice.

Your continued use of NBLTopUp.com following any update constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us:

Fun Nebula Ltd

2 Frederick Street

Kings Cross

London, WC1X 0ND

United Kingdom

General Enquiries: support@nbltopup.com

Data Protection Officer: dpo@nbltopup.com

Website: www.nbltopup.com

We aim to respond to all data-related enquiries within 30 days.